lesarcs-skiareapage

Frequently Asked Questions

Booking your holiday

  • Can I book with you even if I am not from the UK?

  • Why are your holidays so cheap?

  • Can I book a twin room?

  • Which resort should I pick?

  • Can I book directly with UCPA?

  • Can I pay in instalments?

  • I’m already a good skier/boarder – why should I take any lessons?

  • I am under 18 or over 39 can I book with the UCPA?

  • How do I get to the resort?

  • I’m a complete beginner – should I ski or board?

  • Can I learn to ski & board on the same holiday?

  • Why is there a difference in price between skiing & boarding?

  • I'm a student, can I get a discount?

  • What level am I/what course can I join?

  • Can I get a discount?

  • How do I book?

  • I haven't received my confirmation email

Formal Questions

  • What type of insurance should I have?

  • What insurance do you offer?

  • What is your cancellation policy?

  • What if there is no snow?

  • How do I make an amendment to my holiday?

  • What happens if I need to make a complaint?

General Questions

  • What should I expect from my holiday?

  • I’m travelling on my own – will I meet other solo travellers?

  • Do I need to bring a deposit?

  • What are the room sharing arrangements?

  • Are helmets provided?

  • Will all my friends be in the same ski group?

  • What about clothing – is that provided?

  • I’ve got my own equipment – should I bring it?

  • What should I pack?

  • My friend is a boarder & I’m a skier – will we be in the same group?

  • What happens if I have an issue when in resort?

If you don't have a clue what to do or where to go? Try our

 

SNOW EXPRESS SKI COACH

Why not start your holiday together in London Victoria? The coach is just about the most cost-effective and environmentally friendly way to get to the Alps and so much easier to organise than last minute flights.

Just click on 'Coach' in the travel option tab when you make your group booking!

Testimonials

  • Our guide Cyril was absolutely amazing and found us fresh powder tree runs all day, without a hike, when it hadn’t snowed for 15 days
    Oliver P
  • We all appreciate that we are inside one of those perfect moments, heightened by the expectation of another afternoon riding the perfect, untracked powder that our instructor...
    Matt J
  • The lessons have always been top quality, fun and tailored to your level due to the vast number of groups. All instructors speak French and English fluently and give individual tips. Skiing with people of your...
    Anna R
  • There is always a range of ages, nationalities, mixtures of solo travellers, couples, groups etc. We have booked as a group of 6, a group of 36 (no joke) and even just me and my boyfriend – it works for all.
    Anna R
  • Most centers are “ski-in” and the nearest lift is only 100m away. They are almost all in a town centre for easy drinking access. Some are further out but cheaper as a result.
    Anna R
  • What I hadn’t realised from my internet research was how brilliant the non-skiing experience in the UCPA centre itself would be – and that was what really made the holiday for me...
    Oliver P
  • The accommodation is just what is needed as a base when skiing; for evening drinks, a good night’s sleep or rousing entertainment, UCPA always ends up the heartbeat of a week with quizzes, karaoke and a...
    Elliot B
  • I can whole heartedly recommend UCPA to anyone, experienced riders or total novices alike will absolutely love it.
    Richard J