lesarcs-skiareapage

Frequently Asked Questions

Booking your holiday

  • Can I book with you even if I am not from the UK?

  • Why are your holidays so cheap?

  • Can I book a twin room?

  • Which resort should I pick?

  • Can I book directly with UCPA?

  • Can I pay in instalments?

  • I’m already a good skier/boarder – why should I take any lessons?

  • I am under 18 or over 39 can I book with the UCPA?

  • How do I get to the resort?

  • I’m a complete beginner – should I ski or board?

  • Can I learn to ski & board on the same holiday?

  • Why is there a difference in price between skiing & boarding?

  • I'm a student, can I get a discount?

  • What level am I/what course can I join?

  • Can I get a discount?

  • How do I book?

  • I haven't received my confirmation email

Formal Questions

  • What type of insurance should I have?

  • What insurance do you offer?

  • What is your cancellation policy?

  • What if there is no snow?

  • How do I make an amendment to my holiday?

  • What happens if I need to make a complaint?

General Questions

  • What should I expect from my holiday?

  • I’m travelling on my own – will I meet other solo travellers?

  • Do I need to bring a deposit?

  • What are the room sharing arrangements?

  • Are helmets provided?

  • Will all my friends be in the same ski group?

  • What about clothing – is that provided?

  • I’ve got my own equipment – should I bring it?

  • What should I pack?

  • My friend is a boarder & I’m a skier – will we be in the same group?

  • What happens if I have an issue when in resort?

If you don't have a clue what to do or where to go? Try our

 

SNOW EXPRESS SKI COACH

Why not start your holiday together in London Victoria? The coach is just about the most cost-effective and environmentally friendly way to get to the Alps and so much easier to organise than last minute flights.

Just click on 'Coach' in the travel option tab when you make your group booking!

Testimonials

  • The food is PHENOMENAL at UCPA – brilliant for those with eyes bigger than their belly. 
    Asim A
  • If you do it you really won’t regret it. I’ve been on 20 ski trips, and this was the best by far.
    Oliver P
  • The chef at the canteen always tried their hardest to provide varied yet nutritional dishes. The meatballs were simply to die for!!!
    Tong Tong
  • No matter how hard you try, when you book everything separately (especially with the Euro and price of food at the moment), you will never beat UCPA.
    Anna R
  • Our guide Cyril was absolutely amazing and found us fresh powder tree runs all day, without a hike, when it hadn’t snowed for 15 days
    Oliver P
  • The lessons have always been top quality, fun and tailored to your level due to the vast number of groups. All instructors speak French and English fluently and give individual tips. Skiing with people of your...
    Anna R
  • The best thing about this holiday was the people I met! Everyone loved skiing/snowboarding/being outdoors, so we had a lot in common already.
    Tong Tong
  • In my opinion, UCPA should really stand for something like ‘Unbelievably Cheap, Perfectly Awesome’ because it really is the best way to see the French Alps on a budget.  Or not even on a budget for that matter, because the enthusiasm of the instructors, quality (and quantity!) of the food and genera...
    Amelia S