faq

Frequently Asked Questions

Booking your holiday - Summer

  • Can I book with you even if I am not from the UK?

  • Why are your holidays so cheap?

  • Can I book a twin room?

  • Can I book directly with UCPA?

  • Can I pay in instalments?

  • I’m already good at the activity chosen – why should I take any lessons?

  • I am under 18 or over 45 can I book with the UCPA?

  • How do I get to the resort?

  • Can I get a discount?

  • How do I book?

  • I haven't received my confirmation email

Formal Questions -Summer

  • What type of insurance should I have?

  • What insurance do you offer?

  • What is your cancellation policy?

  • How do I make an amendment to my holiday?

  • What happens if I need to make a complaint?

  • I have not received my £100 security deposit back?

General Questions- Summer

  • What should I expect from my holiday?

  • I’m travelling on my own – will I meet other solo travellers?

  • Do I need to bring a deposit?

  • What are the room sharing arrangements?

  • Is all equipment provided? What should I pack?

  • I’ve got my own equipment – should I bring it?

  • Will all my friends be in the same group?

  • What happens if I have an issue when in resort?

  • Do you do consecutive week discounts like in winter?

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Testimonials

  • It’s hard not to sound like a fanatic about the whole thing, but I’ve vowed to go to UCPA on every ski holiday I ever take in future. You can’t argue with paying half the price of a normal trip, and getting twice as much!
    Oliver P
  • The food is PHENOMENAL at UCPA – brilliant for those with eyes bigger than their belly. 
    Asim A
  • UCPA provides all the equipment you need for a week of skiing or snowboarding and the lessons are fantastic for all levels, from complete beginner to the most impressive of off-piste daredevils!
    Elliot B
  • I can whole heartedly recommend UCPA to anyone, experienced riders or total novices alike will absolutely love it.
    Richard J
  • Most centers are “ski-in” and the nearest lift is only 100m away. They are almost all in a town centre for easy drinking access. Some are further out but cheaper as a result.
    Anna R
  • No matter how hard you try, when you book everything separately (especially with the Euro and price of food at the moment), you will never beat UCPA.
    Anna R
  • The lessons have always been top quality, fun and tailored to your level due to the vast number of groups. All instructors speak French and English fluently and give individual tips. Skiing with people of your...
    Anna R
  • Lastly, food. It was the best bit for me. We had 4 days of fresh powder and the last 2 days with perfect visibility and the food was still the best bit! (might be a slight exaggeration, but only a slight).
    Ron H