faq

Frequently Asked Questions

Booking your holiday - Summer

  • Can I book with you even if I am not from the UK?

  • Why are your holidays so cheap?

  • Can I book a twin room?

  • Can I book directly with UCPA?

  • Can I pay in instalments?

  • I’m already good at the activity chosen – why should I take any lessons?

  • I am under 18 or over 45 can I book with the UCPA?

  • How do I get to the resort?

  • Can I get a discount?

  • How do I book?

  • I haven't received my confirmation email

Formal Questions -Summer

  • What type of insurance should I have?

  • What insurance do you offer?

  • What is your cancellation policy?

  • How do I make an amendment to my holiday?

  • What happens if I need to make a complaint?

  • I have not received my £100 security deposit back?

General Questions- Summer

  • What should I expect from my holiday?

  • I’m travelling on my own – will I meet other solo travellers?

  • Do I need to bring a deposit?

  • What are the room sharing arrangements?

  • Is all equipment provided? What should I pack?

  • I’ve got my own equipment – should I bring it?

  • Will all my friends be in the same group?

  • What happens if I have an issue when in resort?

  • Do you do consecutive week discounts like in winter?

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Testimonials

  • What I hadn’t realised from my internet research was how brilliant the non-skiing experience in the UCPA centre itself would be – and that was what really made the holiday for me...
    Oliver P
  • In my opinion, UCPA should really stand for something like ‘Unbelievably Cheap, Perfectly Awesome’ because it really is the best way to see the French Alps on a budget.  Or not even on a budget for that matter, because the enthusiasm of the instructors, quality (and quantity!) of the food and genera...
    Amelia S
  • Most centers are “ski-in” and the nearest lift is only 100m away. They are almost all in a town centre for easy drinking access. Some are further out but cheaper as a result.
    Anna R
  • A la Carte week - Lessons were good. I went to a few that I thought would benefit me, off-piste and freestyle. The instructors spoke decent enough English and you really learnt as much as you wanted to.
    Ron H
  • The food is to die for too! A good breakfast with the option of a packed or hot lunch is only the start – crepes are often available on return from a hard days skiing followed by a gourmet dinner...
    Elliot B
  • The instructors always push you to go that extra mile – I even managed to go down the mountain backwards last time! – but are totally cool when you’ve had enough and that vin chaud is calling your name. 
    Amelia S
  • All in all, I can’t recommend UCPA highly enough. It’s the best snow experience you’ll have – guaranteed!
    Amelia S
  • The food is PHENOMENAL at UCPA – brilliant for those with eyes bigger than their belly. 
    Asim A