UCPA was founded with the aim of getting young people into sports and the outdoors, all at an affordable price. This is achieved through many efficiencies, one of which is the 'multi-share' rooms. The rooms can be described as comfortable, warm, and quiet but basic with no frills.

During family weeks you and your family will have a room to yourselves (or multiple rooms). Still, occasionally we may need to ask smaller or two 2-person families to share together (unless you have booked into a twin room). This is because as a not-for-profit organisation, UCPA keep prices as low as possible and therefore as many beds as possible need to be filled. Twin rooms are always put aside initially for 2-person, single-parent families i.e. 1 x parent + 1 x under 18 child to book (without additional supplement), but where there is an excess of twin rooms available larger families can book them. In some centres, there are very limited twin rooms available and these may not be avaialble for single-parent families. Also note that 2-person adult families may be asked to share rooms.

Bathroom facilities vary from centre to centre, the most common being bedrooms having a sink and a shower ensuite with shared toilets in the corridor. Some centres have toilets & showers either on the corridor or shared between several rooms.

UCPA save costs by the guests pitching in and helping out. For example when you arrive you will be provided with clean linen for your bed, but you will have to make it yourself. You will be expected to strip the beds and give the room a quick clean before checking out. This little bit of mucking in is what makes UCPA trips such excellent value and follows the 'community living' ethos that UCPA was founded on. 

For the family weeks, UCPA centres will amend evening meal times to better suit children. The French do tend to eat meals later than we do in the UK therefore the adjusted times may still be later than your normal family meal times. We therefore advise you to plan accordingly. Most resorts have food shops however these may be very small and the choice limited so you might prefer to bring some non-refrigerated snack options with you.

It is usual in France for children to eat what the adults do, so there are unlikely to be separate options aimed specifically for children.

If a member of your family has a serious dietary requirement please let the centre know in advance. UCPA chefs will always try and offer an alternative option for those with allergies or dietary needs, however, it is not always possible to cater for all dietary requirements and they will be unable to provide specialist food alternatives such as gluten free bread or soya milk. We would advise you to bring such food stuff with you if you rely on these alternatives, as they may not even be available in resort.

Helping out also applies at meal times - you help yourself to food and are expected to clear your table and give it a wipe when you are finished.

We are able to provide our customers with transfers to and from airports in most resorts, as well as a coach option from London at some resorts. The prices vary depending on resort and airport. Transfers can be applied at the checkout for some or all of your group, or they can be added post-booking.

It is important to check that your flights fit within our possible transfer times for the resort and airport you are going to - you can do this on the resort page under the 'getting there' tab.