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Frequently Asked Questions

Booking your holiday

  • Can I book with you even if I am not from the UK?

  • Why are your holidays so cheap?

  • Can I book a twin room?

  • Which resort should I pick?

  • Can I book directly with UCPA?

  • Can I pay in instalments?

  • I’m already a good skier/boarder – why should I take any lessons?

  • I am under 18 or over 39 can I book with the UCPA?

  • How do I get to the resort?

  • I’m a complete beginner – should I ski or board?

  • Can I learn to ski & board on the same holiday?

  • Why is there a difference in price between skiing & boarding?

  • I'm a student, can I get a discount?

  • What level am I/what course can I join?

  • Can I get a discount?

  • How do I book?

Formal Questions

  • What type of insurance should I have?

  • What insurance do you offer?

  • What is your cancellation policy?

  • What if there is no snow?

  • How do I make an amendment to my holiday?

  • What happens if I need to make a complaint?

General Questions

  • What should I expect from my holiday?

  • I’m travelling on my own – will I meet other solo travellers?

  • Do I need to bring a deposit?

  • What are the room sharing arrangements?

  • Are helmets provided?

  • Will all my friends be in the same ski group?

  • What about clothing – is that provided?

  • I’ve got my own equipment – should I bring it?

  • What should I pack?

  • My friend is a boarder & I’m a skier – will we be in the same group?

  • What happens if I have an issue when in resort?

Advanced Search

Resort Advisor

Resort Guide

Resort Guide Chamonix Argentiere Flaine Val Thorens La Plagne Les Arcs Tignes Val D'isere Deux Alpes Serre Chevalier

SNOW EXPRESS SKI COACH

Why not start your holiday together in London Victoria? The coach is just about the most cost-effective and environmentally friendly way to get to the Alps and so much easier to organise than last minute flights.

Just click on 'Coach' in the travel option tab when you make your group booking!

Testimonials

Read what our clients say about us

  • The food is PHENOMENAL at UCPA – brilliant for those with eyes bigger than their belly. 
    Asim A
  • Our guide Cyril was absolutely amazing and found us fresh powder tree runs all day, without a hike, when it hadn’t snowed for 15 days
    Oliver P
  • The best thing about this holiday was the people I met! Everyone loved skiing/snowboarding/being outdoors, so we had a lot in common already.
    Tong Tong
  • The lessons have always been top quality, fun and tailored to your level due to the vast number of groups. All instructors speak French and English fluently and give individual tips. Skiing with people of your...
    Anna R
  • In my opinion, UCPA should really stand for something like ‘Unbelievably Cheap, Perfectly Awesome’ because it really is the best way to see the French Alps on a budget.  Or not even on a budget for that matter, because the enthusiasm of the instructo...
    Amelia S
  • We all appreciate that we are inside one of those perfect moments, heightened by the expectation of another afternoon riding the perfect, untracked powder that our instructor...
    Matt J
  • UCPA provides all the equipment you need for a week of skiing or snowboarding and the lessons are fantastic for all levels, from complete beginner to the most impressive of off-piste daredevils!
    Elliot B
  • Skiing and snowboarding has always come across as a costly exercise with the expense of chalets, instruction, food and lift passes it was a sport which was beyond my means, and that is what is best about...
    Mark D