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Frequently Asked Questions

Booking your holiday

  • Can I book with you even if I am not from the UK?

  • Why are your holidays so cheap?

  • Can I book a twin room?

  • Which resort should I pick?

  • Can I book directly with UCPA?

  • Can I pay in instalments?

  • I’m already a good skier/boarder – why should I take any lessons?

  • I am under 18 or over 39 can I book with the UCPA?

  • How do I get to the resort?

  • I’m a complete beginner – should I ski or board?

  • Can I learn to ski & board on the same holiday?

  • Why is there a difference in price between skiing & boarding?

  • I'm a student, can I get a discount?

  • What level am I/what course can I join?

  • Can I get a discount?

  • How do I book?

Formal Questions

  • What type of insurance should I have?

  • What insurance do you offer?

  • What is your cancellation policy?

  • What if there is no snow?

  • How do I make an amendment to my holiday?

  • What happens if I need to make a complaint?

General Questions

  • What should I expect from my holiday?

  • I’m travelling on my own – will I meet other solo travellers?

  • Do I need to bring a deposit?

  • What are the room sharing arrangements?

  • Are helmets provided?

  • Will all my friends be in the same ski group?

  • What about clothing – is that provided?

  • I’ve got my own equipment – should I bring it?

  • What should I pack?

  • My friend is a boarder & I’m a skier – will we be in the same group?

  • What happens if I have an issue when in resort?

Advanced Search

Resort Advisor

Resort Guide

Resort Guide Chamonix Argentiere Flaine Val Thorens La Plagne Les Arcs Tignes Val D'isere Deux Alpes Serre Chevalier

SNOW EXPRESS SKI COACH

Why not start your holiday together in London Victoria? The coach is just about the most cost-effective and environmentally friendly way to get to the Alps and so much easier to organise than last minute flights.

Just click on 'Coach' in the travel option tab when you make your group booking!

Testimonials

Read what our clients say about us

  • UCPA is a unique and brilliant experience, I would not describe it as a hotel but also not hostel it is somewhere in-between. Its a place where meeting people and making friends...
    Peter E
  • I really liked the fact that everything was included in the package, from equipment hire, to all the meals during day; from skiing lessons to evening entertainments!
    Tong Tong
  • Skiing and snowboarding has always come across as a costly exercise with the expense of chalets, instruction, food and lift passes it was a sport which was beyond my means, and that is what is best about...
    Mark D
  • We were always encouraged to push ourselves, quite often going off-piste and attempting things we wouldn’t have previously felt capable of.
    Mary T
  • It’s hard not to sound like a fanatic about the whole thing, but I’ve vowed to go to UCPA on every ski holiday I ever take in future. You can’t argue with paying half the price of a normal trip, and getting twice as much!
    Oliver P
  • The accommodation is just what is needed as a base when skiing; for evening drinks, a good night’s sleep or rousing entertainment, UCPA always ends up the heartbeat of a week with quizzes, karaoke and a...
    Elliot B
  • We all appreciate that we are inside one of those perfect moments, heightened by the expectation of another afternoon riding the perfect, untracked powder that our instructor...
    Matt J
  • The food is to die for too! A good breakfast with the option of a packed or hot lunch is only the start – crepes are often available on return from a hard days skiing followed by a gourmet dinner...
    Elliot B